PAM 27-162 — Claims Procedures
PAM 27-162 governs procedures and responsibilities for investigating, processing, settling, paying, and denying Army claims.
- Publication number: PAM 27-162
- Title: CLAIMS PROCEDURES
- Date: 03/21/2008
- Proponent: TJAG
- Status: ACTIVE
View PAM 27-162 on armypubs.army.mil
Related publications
PAM 27-162 covers claims authorities, organizational relationships, investigative methods, liability, damages, negotiations, settlements, and payment procedures. It also addresses military, foreign, maritime, personnel, affirmative, and nonappropriated fund claims.
Topics covered
- Claims investigation
- Claims filing and receipt
- Liability and damages
- Settlement procedures
- Maritime claims
- Personnel claims
- Affirmative claims
- Nonappropriated fund claims
Questions and answers
What information may Army claims attorneys release?
In an Army claims setting, the responsible attorney may not release classified material or material that violates the Privacy Act, 5 U.S.C. 552a, or other laws or regulations. (paragraph 11-8)
How must an Army claims office date-stamp a claim?
The ACO or CPO will date stamp all copies of a claim, including the SF 95, on the date it receives a claim. (paragraph 2-9)
How must claims personnel conduct witness interviews?
Claims personnel conduct witness interviews orally and informally. (paragraph 2-9)
How soon must an Article 139 claim be submitted?
A claim must be submitted within 90 days of the incident that gave rise to it, unless good cause for the delay is shown. (paragraph 9-8)
What authority allows the Army to settle maritime claims?
The Army Maritime Claims Settlement Act (AMCSA), Act of 29 November 1989, Pub. L. No. 101189, 10 U.S.C. 4804, 4806, authorizes the Army to settle maritime tort and salvage claims for or against it. (paragraph 8-1)