AR 27-20 — Claims
AR 27-20 governs the investigation, processing, and settlement of claims against and in favor of the United States under specified authorities.
- Publication number: AR 27-20
- Title: CLAIMS
- Date: 02/08/2008
- Proponent: TJAG
- Status: ACTIVE
View AR 27-20 on armypubs.army.mil
Related publications
AR 27-20 addresses claims authorities, organizational relationships, investigations, liability, damages, negotiations, settlements, payments, personnel claims, and affirmative claims. It requires claims to be investigated properly, adjudicated under applicable law, and valid recoveries pursued against carriers, third-party insurers, and tortfeasors.
Topics covered
- Claims investigations
- Claims authorities
- Liability determination
- Damages evaluation
- Settlement procedures
- Personnel claims
- Affirmative claims
- Nonappropriated fund claims
Questions and answers
What makes a written demand a personnel claim?
Any written demand for compensation under this chapter is a claim, even if no specific sum is mentioned nor supporting documentation provided. (paragraph 9-8)
Where must Army National Guard and Reserve personnel file claims?
ARNG and USAR personnel will not file claims with their unit, but with the nearest Army installation. (paragraph 11-9)
What damages are excluded from Article 139 assessments?
Property loss or damage assessments are limited to direct damages. This chapter does not provide redress for indirect, remote, or consequential damages. (paragraph 9-7)
When are structured settlements encouraged?
The use of future periodic payments, including reversionary medical trusts, is encouraged to ensure that the injured party is adequately compensated and able to meet future needs. (paragraph 2-63)
What disaster planning requirement applies to Army claims offices?
All ACOs will prepare a disaster claims plan and furnish a copy to USARCS (see DA Pam 27162, para 121 for specific requirements related to disaster claims planning). (paragraph 12-1)