AR 638-8 governs policies, responsibilities, tasks, and procedures for the Army Casualty Program and related casualty operations.
View AR 638-8 on armypubs.army.mil
AR 638-8 covers casualty reporting, notification, assistance, missing-person cases, bedside travel, letters, insurance, and mortuary affairs. It requires prompt reporting, trained and certified notification officers, timely family communications, and specific casualty investigations and notifications.
Personnel from the reporting Casualty Assistance Centers (CACs) and Theater Casualty Information Centers (T CIC) will submit the initial casualty report (INIT) to CMAOD as soon as they receive key casualty information, within 12 hours from the time of the incident. (paragraph 9-8)
Casualty information will not be released to the public until 24 hours after the Army notifies all appropriate NOK. (paragraph 1-9)
When a Soldiers absence is determined to be involuntary, the CDR will contact the CAC to report as DUSTWUN, but not later than 48 hours after their status is unknown. (paragraph 11-1)
Supervisors or CDRs will write a letter of sympathy to the PNOK and parents who are SNOK, within 7 days after the time of death. (paragraph 2)