MCO 5110.4B governs military post office operations, unit mailrooms, postal service centers, and the official mail program.
View MCO 5110.4B on armypubs.army.mil
The publication covers mail privacy and security, absentee ballots, directory service, receptacle delivery, postage management, and suspicious mail. It requires controls for postal expenditures, secure handling and delivery of mail, and specific processing and reporting procedures.
Postal activities must monitor/reply to customer complains/inquiries within 30 days of receipt via the local Interactive Customer Evaluation System. (paragraph 4)
Without a properly executed search warrant or inspection by a military customs official – no person may open, read, search, or divulge the contents of mail sealed against inspection. (paragraph 1-4)
Hold material for personnel due to arrive within 30 days. Do not hold material for more than 30 days. (paragraph 1-5)
The UMR must be locked when the Unit Mail Clerk is not present. (paragraph 8)
DD Form 2258 is not authorized for more than 90 days from the effective date. (paragraph 2-5)