MCO 4105.2A governs the Marine Corps warranty management policy for ground equipment, ground weapon systems, and information systems.
View MCO 4105.2A on armypubs.army.mil
It establishes guidelines and assigns responsibilities for managing ground equipment warranties throughout the Marine Corps. It addresses acquisition decisions, contract warranty requirements, warranty claims, PQDR submissions, and tracking maintenance and usage history.
Applies to: This Order does not apply to weapon systems, equipment, or materiel procured and supported solely through Navy appropriations (i.e., aviation weapon systems and equipment).
Submitting a warranty claim for a defective, unserviceable, recalled, or failed item is required per reference (w) unless authorized by the warranty administrator. (paragraph 4)
During unit deployments, combat operations, or for equipment embarked aboard ship, a Product Quality Deficiency Report (PQDR) will be submitted at the earliest possible time. (paragraph 4)
All other PQDR submissions will follow the timeframe and severity code defined in reference (r). (paragraph 4)
During the acquisition process, the procuring activity will document the decision to purchase and/or extend a warranty with applicable rationale per reference (j). (paragraph 4)
All contracting officers (KOs), within the scope of this Order, will ensure compliance with the above references. (paragraph 4)