MCO 1700.23G governs Marine Corps request mast policy, procedures, applications, commander responsibilities, and grievance communications.
View MCO 1700.23G on armypubs.army.mil
It establishes the formal request mast process for seeking assistance or communicating grievances through the chain of command. It requires written applications, timely processing, personal appearances when practical, and protections against reprisal.
Applies to: This order is applicable to the Marine Corps Total Force.
Request mast applications must be submitted in writing using guidance contained in enclosure (1) via the chain of command to the commander with whom the Marine is requesting an audience. (paragraph 4)
There should be no more than one working day delay from when the request is presented to when the Marine has an audience with the commander. (paragraph 4)
Provide Marines the opportunity to request mast in person unless extraordinary circumstances preclude such an appearance. (paragraph 4)
When matters are beyond a commander’s authority to resolve, the commander shall forward the request mast to the next higher commander for consideration and appropriate action. (paragraph 4)
Establish, monitor, and document follow-up procedures to ensure that each request mast is processed in a timely manner, that the disposition is being executed, and that no adverse or prejudicial action is taken against a Marine as a result of exercising the right to request mast. (paragraph 4)