MCO 12771.3 governs the Civilian Marine Administrative Grievance System process for resolving workplace disputes.
View MCO 12771.3 on armypubs.army.mil
MCO 12771.3 addresses grievance processing, time limits, informal and formal procedures, alternative dispute resolution, and combining identical grievances. It requires written submissions, timely decisions, and specified review and representation procedures.
Applies to: The AGS covers current appropriated fund non-bargaining unit Civilian Marines.
An employee may informally present a work-related problem to his or her immediate supervisor before filing a formal grievance. If the problem involves a matter or action directly involving that supervisor, and the employee has been unable to resolve the matter with that supervisor, the employee may present the matter to the next level supervisor, if any, within the activity or command. (paragraph 5)
A supervisor must consider the employee's problem and attempt to resolve it within 15 days, and no later than 30 days from the date the problem is first brought to the supervisor's attention, even though it may not be covered by the grievance process. (paragraph 5)
If the employee used an ADR process, the employee must file a grievance no later than 15 days after the process concluded or a decision was rendered on the informal grievance. (paragraph 5)
The employee's request for review of a decision to reject a grievance or a portion of a grievance must be submitted within 15 days from the date of receipt of the decision to reject the grievance. (paragraph 4)
The deciding official may disallow the grievant's representative if it would result in a conflict or apparent conflict of interest or position, a conflict with the priority needs of the activity or command, or would give rise to an unreasonable cost to the Federal Government. (paragraph 4)