COMDTINST 1740.7C — Employee Assistance Program (eap)

COMDTINST 1740.7C governs the Coast Guard Employee Assistance Program and related EAP and work-life services.

Search COMDTINST 1740.7C

  • Publication number: COMDTINST 1740.7C
  • Title: EMPLOYEE ASSISTANCE PROGRAM (EAP)
  • Date: 1/13/2025
  • Proponent: CG-1K11

View COMDTINST 1740.7C on armypubs.army.mil


It addresses eligibility, confidentiality, behavioral and personal concerns, counseling, referrals, crisis phone counseling, and other support services. It requires eligible beneficiaries to receive up to twelve confidential sessions per issue and per year, with no cost to eligible employees and their family members.

Applies to: All Coast Guard unit commanders, commanding officers, officers-in-charge, deputy/assistant commandants, chief of headquarter directorates must comply with the policies contained in this Instruction.

Topics covered

  • Employee Assistance Program eligibility
  • EAP counseling
  • Crisis phone counseling
  • Confidentiality and permitted disclosure
  • Behavioral and personal problems
  • Health coaching
  • Financial and legal consultation
  • Short-term non-medical counseling

Questions and answers

Who is eligible for Coast Guard EAP services?

(1) Coast Guard active duty members and their dependent family members. (2) Full-time appropriated and non-appropriated funded civilian employees, including their dependent family members. (3) U.S. Navy Chaplains and U.S. Public Health Service Officers and their dependent family members while serving with the Coast Guard. (4) Any other DoD personnel, military or civilian (non-contractor), and their dependent family members while serving with the Coast Guard.

How many confidential EAP counseling sessions are available?

Beneficiaries are offered up to twelve (12) confidential sessions per issue and per year with a CG SUPRT professional (EAP) counselor or a qualified internal EAP staff (per client’s preference). (paragraph 5)

Is there a cost for CG SUPRT services?

There is no cost to eligible employees and their family members for using CG SUPRT. (paragraph 5)

What crisis phone counseling is available to reservists?

Reservists on active duty for thirty (30) days or less and their dependent family members are only eligible for crisis phone counseling with a licensed mental health provider. The crisis phone counseling benefit also applies to Reservists on inactive duty (weekend drill) and their dependent family members.

What does confidentiality require for EAP providers and staff?

The requirement that prevents any EAP provider, EAP staff or EAP program official from disclosing client information to any outside party without the express consent of the employee/client, except as permitted by law. (paragraph 9)

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