OO-ALCI21-103 governs reporting, classification, investigation, and resolution of non-conformances in line-routed assets.
View OO-ALCI21-103 on armypubs.army.mil
It addresses major and minor conditions, SF 368 Product Quality Deficiency Reports, the MX1 Non-Conforming Asset database, and monthly QMR reporting. It sets deadlines for reporting major and minor non-conformances and completing investigations.
Applies to: All OO-ALC employees are empowered and obligated to report any nonconformances identified on delivered products and services to their supervisor and through the Non-Conforming Line-Routed Assets reporting process.
Major non-conformances are defined as a condition that could endanger personnel, jeopardize equipment reliability, affect safety of flight, or warrant discontinuing process or equipment operation. (paragraph 2)
Report all major non-conformances to the applicable organization within 24 hours or first duty day after identification of a nonconformance. (paragraph 2)
Report all minor non-conformances to the applicable organization within 2 duty days of identification of non-conformances. (paragraph 2)
All internal non-conforming line-routed assets will be reported using the Standard Form (SF) 368, Product Quality Deficiency Report (PQDR). (paragraph 3)
All non-conforming line routed assets will be reported and maintained in the Maintenance One (MX1) Non-Conforming Asset database. (paragraph 3)