OC-ALCI90-120 — Corrective Action Tracking System (cats)

OC-ALCI90-120 governs corrective action tracking processes and responsibilities for OC-ALC nonconformities under AS9110 certification.

Search OC-ALCI90-120

• Publication number: OC-ALCI90-120
• Title: CORRECTIVE ACTION TRACKING SYSTEM (CATS)
• Date: 2025-04-08

View OC-ALCI90-120 on armypubs.army.mil

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It covers Corrective Action Requests, 5 Whys, Root Cause Analysis, Corrective Action Plans, verification audits and follow-up audits in CATS. It requires CAR documentation, classification, approval and corrective-action deadlines.

Applies to: This instruction is applicable to all OC-ALC organizations under AS9110 certification.

Topics covered

• Corrective Action Requests
• Corrective Action Tracking System
• AS9110 nonconformities
• 5 Whys and Root Cause Analysis
• Corrective Action Plans
• Organization Approval Authority
• CAR classification
• Verification audits

Questions and answers

What is the only authorized method for documenting and tracking CARs?

CATS is the only authorized method for documenting and tracking CARs submitted on OC-ALC Form 531. (paragraph 5-31)

When must a CAR be initiated?

A CAR must be initiated whenever a condition warrants an investigation of an identified nonconformance(s) or suspected nonconformance(s). (paragraph 5-31)

Who must document CARs in CATS?

All CARs must be documented in CATS by the lead auditor/audit team. (paragraph 5-31)

When must audit CARs be entered into CATS?

CARs issued due to audits will be inputted into CATS within 10 working days from the audit end date noted in the audit report. (paragraph 5-31)

What must the Organization Approval Authority do for CARs?

The OAA must: Act as a liaison between the organization audited and OC-ALC/QAX audit team, and work with the organization to provide realistic 5 Whys and RCA/CAP for CARs. (paragraph 5-31)

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