DAFI90-301_AETCSUP — Inspector General Complaints Resolution

DAFI90-301_AETCSUP governs supplemental guidance and procedures for the HQ Air Education and Training Command complaints resolution program.

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  • Publication number: DAFI90-301_AETCSUP
  • Title: INSPECTOR GENERAL COMPLAINTS RESOLUTION
  • Date: 2024-05-03

View DAFI90-301_AETCSUP on armypubs.army.mil


DAFI90-301_AETCSUP addresses complaint processing, information protection, notifications, allegation review, and protected communications. It requires records generated by prescribed processes to follow records management and disposition requirements.

Applies to: It applies to all AETC units and AETC-gained units, including AETC Air Force Reserve (AFR) and Air National Guard (ANG) units.

Topics covered

  • Complaint awareness and filing delays
  • Witness notifications
  • Complainant notifications
  • Allegation review
  • Protection of complaint information
  • Protected communications

Questions and answers

What identity protection does DAFI90-301_AETCSUP require for complainants and witnesses?

Specifically, the IG has the responsibility to safeguard the personal identity of individuals seeking assistance or participating in an IG process, such as an investigation, including complainants, witnesses and subjects. (paragraph 3)

Who may receive limited disclosure of IG communications?

While this does not mean communications made to an IG are privileged or confidential, it does mean disclosure of those communications (and the identity of the communicant) should be strictly limited to an official, need-to-know basis. (paragraph 3)

What happens when someone requests anonymity or expresses concern about confidentiality?

Persons who request anonymity or who express a concern about confidentiality must be informed of this policy. (paragraph 3)

What must personnel reviewing or processing IG information do?

All personnel reviewing or processing IG information shall be briefed on this policy. (paragraph 3)

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