AFI36-3002_SHEPPARDAFBSUP — Casualty Services

AFI36-3002_SHEPPARDAFBSUP governs casualty services responsibilities and procedures for Air Force organizations and commands.

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  • Publication number: AFI36-3002_SHEPPARDAFBSUP
  • Title: CASUALTY SERVICES
  • Date: 2020-09-15

View AFI36-3002_SHEPPARDAFBSUP on armypubs.army.mil


The publication addresses casualty reporting, notification, assistance, benefits, emergency family member travel, and vRED records. It requires DCIPS reporting, specified notifications, casualty assistance case documentation, and maintenance of emergency data.

Applies to: This publication applies to Air National Guard (ANG) and Air Force Reserve Command (AFRC).

Topics covered

  • Casualty reporting
  • Casualty notification
  • Casualty assistance
  • Emergency Family Member Travel
  • Traumatic Injury Protection
  • Virtual Record of Emergency Data
  • Servicemembers’ Group Life Insurance

Questions and answers

How must Air Force casualty reports be submitted?

All casualty reports are submitted using the Defense Casualty Information Processing System (DCIPS). (paragraph 2-2)

What must casualty reports include?

Reports must include an accurate, explicit account of the releasable circumstances surrounding the casualty. (paragraph 2-2)

What must the CAR do after learning of a casualty?

Immediately telephones AFPC/DPWCS at DSN 665-3505 or 1-800-433-0048 (CONUS bases only) upon learning of a casualty and continues to provide casualty data updates until information is confirmed and a casualty report is submitted through DCIPS. (paragraph 2-2)

When are parents who are secondary NOK notified in person?

Whenever a casualty occurs as the result of either hostile action or terrorist activity, initial notification(s) shall also be made in person to parents who are secondary NOK, unless unusual circumstances exist. (paragraph 1-1)

When must initial notification be made to the NOK for a serious injury or illness?

If an injury or illness renders the member physically or mentally incapable of communicating with the NOK or involves serious disfigurement, major diminution of sight or hearing, or loss of a major extremity, initial notification(s) shall be made to the NOK. (paragraph 1-3)

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