AFI36-3002_ROBINSAFBSUP — Casualty Services

AFI36-3002_ROBINSAFBSUP governs responsibilities and procedures supporting the Robins AFB Casualty Services program, including casualty notifications.

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  • Publication number: AFI36-3002_ROBINSAFBSUP
  • Title: CASUALTY SERVICES
  • Date: 2016-08-10

View AFI36-3002_ROBINSAFBSUP on armypubs.army.mil


The publication addresses casualty classifications, reporting information, notification teams, command post duties, next-of-kin coordination, and condolence letters. It requires timely reporting, coordination with designated offices, and dispatch of letters within five calendar days of a casualty incident.

Applies to: It applies to all base agencies and associate and geographically separated units (GSUs) supported by the Military Personnel Section (MPS).

Topics covered

  • Casualty notifications
  • Casualty classifications
  • Casualty notification teams
  • Next-of-kin notification
  • Condolence letters
  • Emergency Family Member Travel
  • Casualty standby duties

Questions and answers

When must circumstances and condolence letters be sent to the next of kin?

All letters will be coordinated with the CAR and must be dispatched within five (5) calendar days of the casualty incident. (paragraph 551-556)

Who does the Command Post refer calls about retiree deaths to?

Refer all calls about retiree deaths to the CAR during normal duty hours. (paragraph 551-556)

What happens if Robins AFB is inaccessible to the Casualty Assistance Representative?

If Robins AFB is inaccessible, CAR will utilize on-base personnel list to perform CAR/CAST duties. (paragraph 551-556)

What does the Command Post do when the CAR requests medical or chaplain support?

Upon request from CAR, recall medical representative to report to CAR’s office to be a member of the casualty notification team. (paragraph 551-556)

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