552ACWI63-401 — Computer Software Change Requests

552ACWI63-401 governs reporting suspected software errors and requesting changes to software programs and documentation through CSCRs.

Search 552ACWI63-401

  • Publication number: 552ACWI63-401
  • Title: COMPUTER SOFTWARE CHANGE REQUESTS
  • Date: 2022-04-06

View 552ACWI63-401 on armypubs.army.mil

It defines PIR, PER, SDR, DER, DBCR, DBCR-Deployed, and TIR procedures for software, documentation, database, and interoperability-testing issues. It requires accurate and complete CSCR submissions, routing to 552 ACNS/SCXC, and specified information on reports and forms.

Applies to: This instruction is directive and applies to all units and personnel assigned to the 552 ACW.

Topics covered

  • Program Incident Reports
  • Program Error Reports
  • System Design Requests
  • Document Error Reports
  • E-3 database change requests
  • Trouble Incident Reports
  • CSCR submission procedures

Questions and answers

Who is responsible for identifying software incidents and suggested changes?

All 552 ACW personnel using or maintaining software are responsible for identifying program and documentation incidents/errors and suggested changes by submitting appropriate CSCRs as specified. (paragraph 2)

Where must all CSCRs be submitted?

All CSCRs must be submitted to this office. (paragraph 2)

Who may initiate a Program Incident Report?

Any individual involved in operating, maintaining, or observing a software driven system may initiate a PIR. (paragraph 8)

Who may initiate a confirmed software error report?

A PER identifies a confirmed software error and may only be initiated by a programmer/analyst associated with software support. (paragraph 2)

Who may initiate a System Design Request?

Any individual associated with a system may initiate an SDR. (paragraph 2)

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