35FWI17-103 — Communications System Management

35FWI17-103 governs communications systems management, Air Force telephone systems, and cybersecurity procedures at Misawa Air Base.

Search 35FWI17-103

  • Publication number: 35FWI17-103
  • Title: COMMUNICATIONS SYSTEM MANAGEMENT
  • Date: 2024-10-17

View 35FWI17-103 on armypubs.army.mil

The publication covers TCO and Cybersecurity Liaison duties, telephone billing, toll calls, WOMS tickets, equipment accountability, and the Cyber Readiness Initiative. It requires training, inventories, assessments, remediation activities, and management of changes to STIGs and IAVMs.

Applies to: This applies to appropriated funds agencies only.

Topics covered

  • Telephone Control Officer duties
  • Cybersecurity Liaison duties
  • Telephone billing and toll calls
  • WOMS ticket priorities and expiration
  • Communications equipment accountability
  • Cyber Readiness Initiative
  • STIG assessments and remediation

Questions and answers

How long do TCOs have to request training material after appointment?

TCOs will need to contact the WCO to request training material within 30 days of appointment. (paragraph 3)

When is a WOMS account authorized for a TCO?

A WOMS account will not be authorized until a TCO appointment letter has been received by the WCO and the TCO has completed the applicable training. (paragraph 3)

What happens to a WOMS ticket after 30 days without action?

After 30 days of no action by the CL or customer, the ticket will be closed by 35 CS/SCXP.

What calls are authorized on DSN and commercial toll systems?

Use of DSN and commercial toll calls is authorized for command elements and agencies requiring long-distance telephone communications support of their mission and is restricted to essential official calls requiring timeliness that cannot be achieved by other means (i.e., official or electronic mail). (paragraph 8)

Are commercial long-distance calls for personal matters allowed?

Commercial long-distance calls for personal matters are strictly prohibited. (paragraph 8)

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