ARMY DIR 2020-12 governs Army procedures for appointing Trusted Agents and searching journaled NIPRNET DEE email.
View ARMY DIR 2020-12 on armypubs.army.mil
The publication covers Trusted Agent nominations, appointments, revocations, recertification, legal review, search requests, and recordkeeping. It requires designated officials to manage access, approvals, notifications, and search records.
Applies to: This directive applies to the Regular Army, Army National Guard/Army National Guard of the United States, and U.S. Army Reserve.
Beginning 1 January 2020, the Army must appoint Trusted Agents (TAs) to access Army NIPR journaled email accounts. (paragraph 1)
Effective immediately, principal officials (or those designated by the principal official) of activities identified in paragraph 4 of Army Directive 2020-12 (Department of Defense Enterprise Email Trusted Agents) will submit nominations of 2 primary and 2 alternate TAs by forwarding nominations to the Army Appointing Official for DEE TAs at usarmy.pentagon.hqda-cio-g-6.mbx.policy-inbox@mail.mil. (paragraph 3)
Nominations must include: (1) two fully completed DD 2875 forms (System Authorization Access Request) signed by the nominee and the nominating official (2) an unsigned, but otherwise complete, appointment memorandum (A sample memorandum is included in this enclosure.) (paragraph 3)
TAs must be military or civilian employees with a minimum grade of CPT or GS-12. (paragraph 3)
Successfully complete, within 30 days of appointment, the Records Management Training Course and Privacy Act Training in the Army Learning Enclosure 2 Management System and provide certificates of completion of the training to the Appointing Official. (paragraph 3)