AR 702-7-1 — Reporting Of Product Quality Deficiencies Within The U.s. Army
AR 702-7-1 governs Army policies and responsibilities for reporting and processing product quality deficiencies.
- Publication number: AR 702-7-1
- Title: REPORTING OF PRODUCT QUALITY DEFICIENCIES WITHIN THE U.S. ARMY
- Date: 04/13/2020
- Proponent: G-4
- Status: ACTIVE
View AR 702-7-1 on armypubs.army.mil
Related publications
AR 702-7-1 addresses the Product Quality Deficiency Report program, including policies, courses of action, and automated information system requirements. It requires defective items to be reported through specified processes and establishes requirements for categorization, tagging, and report data.
Applies to: This regulation applies to U.S. Army organizations that receive, store, maintain, produce, remanufacture, issue, or use Army purchased supply, parts, components, and equipment.
Topics covered
- Product quality deficiencies
- Product Quality Deficiency Reports
- Deficiency reporting courses of action
- Automated information system requirements
- Deficiency categories
- Defective item tagging
- Warranty claim actions
Questions and answers
What is the purpose of the Product Quality Deficiency Report program?
The purpose of the PQDR program is to remove defective nonconforming and/or dangerous items from the Army inventory; provide remediation to the unit for defective items; determine the root cause of the defective item to prevent its reoccurrence; and collect failure and nonconformance data for trend analysis to continuously improve system performance. (paragraph 1)
When must an activity file a Product Quality Deficiency Report?
Any activity discovering a defective or failed item will file a PQDR using the AIS. (paragraph 1)
What should not be reported as a Product Quality Deficiency Report?
The originator will not report normal wear and tear, poor and/or negligent maintenance, unintended and/or incorrect use, neglect, intentional damage, and/or storage issues as a PQDR. (paragraph 1)
What items must be reported after Government acceptance?
Items that have critical, major, or minor nonconformances and/or latent defects detected after Government acceptance, regardless of where the Government representative inspected and accepted the product. Specifically, items that fail at its initial use, or very closely after its initial use, report as PQDRs. (paragraph 1)
What defines a Category I deficiency?
May cause death, injury, or severe occupational illness, or would cause loss or major damage to a weapon system, or would restrict the combat readiness of the using organization, or would cause an immediate production line shut down at an Army organic industrial facility. (paragraph 1)