AR 700-139 — Army Warranty Program
AR 700-139 governs policies and responsibilities for managing and executing the Army Warranty Program for expressed and implied warranties.
- Publication number: AR 700-139
- Title: ARMY WARRANTY PROGRAM
- Date: 04/30/2025
- Proponent: ASA (AL&T)
- Status: ACTIVE
View AR 700-139 on armypubs.army.mil
AR 700-139 covers warranty acquisition planning, assessments, fielding, claims, reimbursement, and standard and nonstandard execution procedures. It requires warranty information, training, funding, claim processing, exhibit safeguarding, and recovery of eligible repair expenses.
Topics covered
- Warranty acquisition planning
- Warranty assessments
- Warranty fielding
- Warranty claims
- Warranty execution procedures
- Warranty repair reimbursement
- Warranty exhibits
Questions and answers
How are valid warranty repair expenses recovered?
For valid warranty claims, the Army will recover expenses for materiel (parts), labor, and transportation for repair or replacement through a contract refund. (paragraph 2-5)
What labor expenses must be recovered for warranty claims?
The KO will ensure recovery of labor expenses (when part of the warranty coverage), including labor expended for removal and replacement of items and the labor expended in the actual item repair. (paragraph 2-5)
When is transportation expense recovery necessary for warranty items?
Transportation expense recovery is necessary only when a warranty items destination transportation cost exceeds the Armys normal repair facility destination cost for the item. (paragraph 2-5)
What information must be identified before warranty items are fielded?
Identify the warranty support plan and website prior to fielding with emphasis on the procedures and process for claims. (paragraph 2)
What training is required during materiel fielding?
Provide warranty execution training as an integral part of materiel fielding and new equipment training with emphasis on geographic differences and unique organizational structures. (paragraph 2-6)